TEST PRODUCT - DC V2 - Single Glass (Copy)
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THIS IS A TEST PRODUCT DO NOT ORDER
real people
REAL QUALITY
Everything Etched is a family-owned business in Scottsdale, Arizona, where every order, every celebration, and every customer truly matters to our team. We take pride in delivering quality with every single item, making it our gift to you. Your gift to us? Loving our products enough to come back.
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
Can I rush my order?
Purchase the applicable rush add-on to expedite production. A rush proof, when required, is sent within one business day, and production takes 1–2 business days from design approval. Staff preapproval of rush purchases is not currently required. Count each piece separately; a box with two glasses is three pieces.
Shipping transit is additional. Selecting faster shipping alone does not speed up production.
Will I receive a proof?
Custom designs, uploaded logos and personalized templates not completed in Design Creator receive an emailed proof within 1–2 business days of ordering. Orders completed in Design Creator use your submitted design and do not receive a separate emailed proof.
Respond within 36 hours of the first proof email being sent. If there is no response, we approve the design internally. Production timing for orders requiring a proof begins at design approval, including internal approval after the response period.
Can I make revisions to my order after it’s been placed?
For orders requiring an emailed proof, two customer revisions are included. Corrections of designer mistakes do not count toward that allowance. A third or later customer revision may incur a $5 fee per additional revision; the fee is discretionary.
Orders completed in Design Creator use your submitted design and receive no separate emailed proof. For changes to your shipping address, contact hello@everythingetched.com.
Will you save my design for future orders?
We save artwork for each order for up to 6 months. If you intend to place an order again in the future outside of this 6 month period, then please download the proofs we provide to you to save for your own records.
What is your return policy?
Our gifts are permanently personalized and engraved, therefore we cannot accept returns on these items. Non-personalized items may be eligible for return however cost of shipping is the responsibility of the customer.
Do you offer bulk pricing?
Yes we do. Please contact us here for a bulk pricing inquiry.