real people
REAL QUALITY
Everything Etched is a family-owned business in Scottsdale, Arizona, where every order, every celebration, and every customer truly matters to our team. We take pride in delivering quality with every single item, making it our gift to you. Your gift to us? Loving our products enough to come back.
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
Can I rush my order?
At checkout you are able to select rush shipping to help expedite the arrival of your order. If you would also like to rush production of your item you can do so by purchasing a rush add-on to your order here.
Will I receive a proof?
If you have designed your item through this website, then that serves as your proof and your item will move directly to production upon payment. However if you order a custom design, one that says "Your Text or Image Here" on the listing photo, then you will receive a proof to your email and you will need to approve it within 48 hours.
Can I make revisions to my order after it’s been placed?
For changes to shipping address please contact hello@everythingetched.com. Design revisions are only allowed on full custom orders. All designs are based on information provided by the customer at the time of purchase. There is an allowance of two revisions per order. After that, additional revisions including changes to text, fonts, size, placement, etc. cost $5.00 per request.
Will you save my design for future orders?
We save artwork for each order for up to 6 months. If you intend to place an order again in the future outside of this 6 month period, then please download the proofs we provide to you to save for your own records.
What is your return policy?
Our gifts are permanently personalized and engraved, therefore we cannot accept returns on these items. Non-personalized items may be eligible for return however cost of shipping is the responsibility of the customer.
Do you offer bulk pricing?
Yes we do. Please contact us here for a bulk pricing inquiry.